General FAQ

Here, we have carefully answered some questions we believe you might like to ask. Kindly read through them and if you need further clarification, do not hesitate to Contact Us.

 

Q: What type of products is being exported by your Company?

A: We export Agricultural products as stated in Our Web Site.

Q: Do you have specific Countries in which you export to?

A: We export to any country in the world in as much as we have a committed client.

Q: How do we confirm the quality of your products before placing orders?
A: Unfortunately, we don’t have equipment/Technology that can test and give us the correct and accurate specification of our product here in Nigeria however; we are prepared to send samples of our products when and where it is required.

Q: How do you package your product?

A: Packaging is done in line with our customers request but in most cases we package either in 80 kg for Raw Cashew Nuts with Shell, 25kg to 50kg with other products. We use brand new Jute bag for Raw Cashew Nuts with Shell while we use new plain white Polypropylene bags for other products.

Q: How do you carry out Pre shipment Inspection for your products?

A: We have two main pre inspection agents here in Nigeria which are SGS and Bureau Veritas. Our clients will specify which of them to use. Our client can either ask us to contact their choice directly in Nigeria or they can make the contact in their country.

Q: What are your payment terms?

A: We always prefer open order (Bank/wire transfer) into our account upon scanned copy of BILL OF LADING sent to the buyer; we could accept the Irrevocable confirmed Letter of Credit but if the buyer has other alternative method that is secure to both parties, it could be considered too.

Q: Does your Company have Financial Capacity to meet up with your Client request irrespective of the volume?

A: Yes. We have a very good relationship with our bankers here in Nigeria and we have been offered credit line to execute most of our orders provided they are Letter of Credit transactions.

Q: Which documents are required for clearing of the products?

A: They required documents are normally specified by our clients. Some of the documents includes and not limited to:
·  Original Copies of Bill Of Lading-3 Copies.
· Original copy of Inspection Report/   Certificate.
· Original Certificate of Origin
· Original Photo sanitary Certificate
· Original of Euro 1 for European countries.

Q:  Do you pay visit to your customers irrespective of their location.

A: Yes, we have visited our customers in Turkey, Polland and India.

Q:  Where do you see your company in five years?

A: To be the best exporting company in Nigeria known for high level of Integrity and transparency that is second to none.